Best tankless water heater

Picked by showers at your water temperature, then by what your house can feed it.

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On this page
  1. The picks
  2. Showers chart
  3. Rinnai RX199iN
  4. Rinnai RXP199iN
  5. Stiebel Tempra 24 Trend
  6. EcoSmart ECO 36
  7. Point-of-use
  8. Side by side
  9. Gas or electric
  10. Sizing
  11. Gas install
  12. Electric install
  13. Hard water
  14. Warranty rules
  15. Freeze and outages
  16. Brands
  17. Downsides
  18. Recall check
  19. How to choose
  20. Questions
  21. How I picked

Quick answer

On gas or propane, I pick the Rinnai RX199iN: about 5.5 GPM of 105°F water even from 35°F groundwater. No gas? Get the Stiebel Tempra 24 Trend, which runs on two 50 A breakers.

Rinnai RX199iN condensing tankless water heater
Best for most gas homes$1,532.79 at AmazonPrice as of Oct 24, 2026, 5:30 AM EDT · low stock then
Check it on Amazon

Four whole-house tankless heaters

All four were new and in stock on Oct 22, 2026, 6:46 AM EDT. Flow figures come from each maker’s own table. For one far sink, see the point-of-use section below.

Rinnai RX199iN condensing gas tankless water heater
Best for whole-house hot water on gas

Rinnai RX199iN

$1,532.79 at Amazon
Check it on Amazon
Price as of Oct 24, 2026, 5:30 AM EDT · low stock then
Details ↓
Rinnai RXP199iN tankless water heater with built-in pump
Best for a far bathroom with a return loop

Rinnai RXP199iN

$1,861.02 at Amazon
Check it on Amazon
Price as of Oct 24, 2026, 5:30 AM EDT · low stock then
Details ↓

How many showers each heater runs at once

Gas and electric on one scale: gallons per minute of 105°F water, by how cold your water comes in.

Gallons per minute of 105°F water 2 GPM 1 shower 4 GPM 2 showers 6 GPM 3 showers 8 GPM 4 showers 10 GPM 5 showers 0 35° 40° 45° 50° 55° 60° 65° 70° Incoming water temperature (°F) RX199iN 5.5→11.1 ECO 36 3.5→7.0 Tempra 24 2.3→4.7 ECO 11 1.3→2.5 Gallons per minute of 105°F water 2 GPM 1 shower 4 GPM 2 showers 6 GPM 3 showers 8 GPM 4 showers 10 GPM 5 showers 0 35° 45° 55° 65° 70° Incoming water temperature (°F) RX199iN 5.5→11.1 ECO 36 3.5→7.0 Tempra 24 2.3→4.7 ECO 11 1.3→2.5
Rinnai: SENSEI RX brochure flow table, for incoming water at 70°F or colder. Electric: kW × 6.824 ÷ rise, which matches EcoSmart’s and Stiebel’s tables. One shower is 2 GPM, per EcoSmart. The RX199iN line also covers the RXP199iN.
Cold winter water: gas wins

From 35°F water, the RX199iN makes about 5.5 GPM, enough for two showers and a sink. The biggest electric here makes about 3.5 GPM.

Warm water: electric catches up

From 70°F water, the Tempra 24 Trend makes about 4.7 GPM, two showers’ worth, on two breakers.

Point-of-use stays point-of-use

The ECO 11 makes 1.3 to 2.5 GPM across the chart. That’s a sink at any temperature, not a shower in winter.

The same heater makes far less hot water in January than in July. Every tankless heater has a fixed amount of heat to give, so colder incoming water means a bigger temperature rise and fewer gallons per minute. None of the top Google results for this search charts it for gas and electric together.

Find your own starting point in winter. Run a cold tap for a few minutes and read the water with a kitchen thermometer. Then read across the chart to see how many showers each heater covers at that temperature.

Gas: the most hot water per heater

Best for whole-house hot water on gas

Rinnai SENSEI RX199iN, 199,000 BTU/h condensing

RX199iN, natural gas or propane
$1,532.79
Check it on Amazon
Sold by eFaucets · low stock · price as of Oct 24, 2026, 5:30 AM EDT
9.8Spec scoreHow it’s scored
Winter flow10
Summer flow10
Efficiency10
Warranty9
Freeze protection10

Pros

  • Most hot water here: about 5.5 GPM from 35°F water
  • 0.98 UEF, top of the RX range
  • Natural gas or propane, no conversion kit
  • Same cabinet as the smaller RX models
  • 15-year heat exchanger warranty

Cons

  • Needs a vent, a condensate drain and a 120 V outlet
  • The gas line has to carry 199,000 BTU/h plus the rest of the house
  • No built-in pump; the RXP199iN has one
  • Outdoor install needs the RXOVC cap, sold separately
199,000 BTU/h0.98 UEFUp to 11 GPM¾ in. gas and water55 lb120 V

Buy it if

The house has natural gas or propane, your installer confirms the gas line can carry 199,000 BTU/h on top of the furnace and range, and there’s a wall where a PVC vent can exit.

Skip it if

A far bathroom takes a long time to run hot and you want that fixed too. The RXP199iN is the same heater with a pump.

The RX199iN is the largest of Rinnai’s SENSEI RX condensing heaters, rated 15,000 to 199,000 BTU/h on natural gas or propane. It was new and in stock from eFaucets on Oct 22, 2026. eFaucets is on Rinnai’s list of authorized online sellers, and Rinnai lets those sellers list on Amazon.

That seller detail matters with tankless heaters. Rinnai says a heater bought from an unauthorized dealer carries no Rinnai warranty. Check the seller against the maker’s list before you order any tankless heater online.

Flow is where the 199 earns its place. Rinnai’s brochure table gives 11.1 GPM up to a 35°F rise, 7.0 GPM at a 55°F rise and 5.5 GPM at a 70°F rise. With 35°F winter water and a 105°F shower, that’s two 2 GPM showers with 1.5 GPM left for a sink.

Rinnai rates it 0.98 UEF. The cabinet measures 18.5 by 25.8 by 11.4 in. and weighs 55 lb, the same box as the smaller RX models, so stepping up to the 199 takes no extra wall space.

The Smart-Sense gas valve runs natural gas or propane without a conversion kit, and a propane label comes in the box. Gas, cold and hot connections are ¾ in. NPT, with a ½ in. condensate drain. Rinnai lists it as ½ in. gas line compatible, but its manual still sizes the line for every gas appliance in the house.

It vents through 2 in. PVC, CPVC or polypropylene up to 75 equivalent feet, 3 in. pipe up to 150 ft, or Rinnai concentric pipe. Outdoors, it needs Rinnai’s RXOVC vent cap. It plugs into 120 V and draws 98 W while running.

The warranty is 15 years or 12,000 operating hours on the heat exchanger, 5 years on parts and 1 year on labor. Register within 90 days and labor goes to 5 years.

I’ve used this heater. My call: if the house has gas and the line can carry it, this is the one to buy. It has the most headroom in cold water on this page, and it fits anywhere a smaller RX would.

Best for a far bathroom with a return loop

Rinnai RXP199iN

Rinnai SENSEI RXP199iN, 199,000 BTU/h with built-in pump

RXP199iN, built-in pump
$1,861.02
Check it on Amazon
Sold by eFaucets · low stock · price as of Oct 24, 2026, 5:30 AM EDT
9.8Spec scoreHow it’s scored
Winter flow10
Summer flow10
Efficiency10
Warranty9
Freeze protection10

Pros

  • Recirculation pump built into the cabinet
  • Same burner and flow table as the RX199iN
  • Crossover bypass valve in the box, per Rinnai
  • Smart-Circ learns a week of use
  • 0.98 UEF

Cons

  • Needs a return line or a crossover valve plan
  • Crossover mode sets a 120°F minimum
  • App scheduling needs the RWM200 module, sold separately
  • Rinnai voids its warranty for sellers off its authorized list
199,000 BTU/h0.98 UEFBuilt-in pumpBypass valve included58 lb120 V

Buy it if

The bathroom farthest from the heater waits a long time for hot water, and you can run a return line or fit the crossover valve under that sink.

Skip it if

Every fixture is a short run from the heater. The RX199iN is the same burner without the pump.

The RXP199iN is the RX199iN with a recirculation pump inside the cabinet. It has the same 199,000 BTU/h burner, the same 0.98 UEF and the same column in Rinnai’s flow table. eFaucets had it new and in stock on Oct 22, 2026.

The pump solves a different problem from the burner. A bigger burner can’t warm the water already sitting in a long pipe to a far bathroom. Recirculation keeps hot water moving through that pipe, so it reaches the tap sooner.

There are two ways to plumb it. A dedicated return line brings water back to the heater. Without one, a crossover setup uses a thermal bypass valve at the farthest fixture, and Rinnai’s brochure lists that valve in the box with the RXP models.

Crossover mode changes one setting. Rinnai’s brochure gives a 120°F minimum temperature in crossover mode, against 98°F in normal use. Settle with your installer which mode suits your pipes before the heater goes on the wall.

Smart-Circ, per Rinnai, learns seven days of hot water use and runs the pump around that pattern. Setting your own schedule or running it from a phone takes Rinnai’s RWM200 wireless module, which is sold separately.

The cabinet is the same 18.5 in. wide RX box. Rinnai’s brochure lists it at 58 lb, 3 lb more than the RX199iN. Venting, gas, condensate and the 120 V supply follow the same rules as the RX.

The warranty matches too: 15 years or 12,000 hours on the heat exchanger, 5 years on parts, and labor up to 5 years when you register within 90 days. If you buy the RX now, Rinnai sells an RX2RXPCK kit to add a pump later.

I’ve used this heater. My call: buy it when the far bathroom sits at the end of a long run and you can plan the return path. If every tap is close to the heater, save the pump and buy the RX199iN.

Electric: no vent, but the panel decides

Best electric for 150 A service

Stiebel Eltron Tempra 24 Trend, 24 kW

Tempra 24 Trend, item 239216
$514.23
Check it on Amazon
Sold by Amazon.com · in stock · price as of Oct 24, 2026, 5:30 AM EDT
7.8Spec scoreHow it’s scored
Winter flow7
Summer flow8
Efficiency10
Warranty7
Freeze protection7

Pros

  • Two 50 A breakers, not three or four
  • 0.97 UEF
  • No vent and no condensate drain
  • 16.1 lb and 4⅝ in. deep
  • Sold by Amazon.com

Cons

  • About 2.3 GPM from 35°F water
  • Stiebel recommends 150 A main service
  • 3-year parts warranty
  • Hard water damage isn’t covered
24 kW, 240 V2 × 50 A2 runs 8/2 AWG0.97 UEF16.1 lb¾ in. NPT

Buy it if

There’s no gas, the panel has room for two 50 A double-pole breakers on 150 A or larger service, and your winter water comes in around 50°F or warmer.

Skip it if

Your winter water is near freezing and you want two showers at once. The ECO 36 makes more, if the house has 300 A service.

The Tempra 24 Trend is Stiebel Eltron’s 24 kW whole-house electric heater, item 239216. Amazon.com sold it new and in stock on Oct 22, 2026. It’s the pick for a house with no gas, or one where a vent run isn’t practical.

With electric tankless, the panel decides. Stiebel wires the Tempra 24 on two 50 A double-pole breakers with two runs of 8/2 copper, and recommends at least 150 A main service, depending on the rest of the house’s load. Get an electrician’s load calculation before you order.

Flow follows the 24 kW. Stiebel’s own table shows a 73°F rise at 2.25 GPM and a 54°F rise at 3.00 GPM. At a 105°F setting, the same arithmetic gives about 2.3 GPM from 35°F water and 4.7 GPM from 70°F water.

In plain terms, it runs one shower and a sink in a cold winter, and two showers once the incoming water reaches about 65°F. That’s the honest limit of 24 kW, and it’s why the chart above matters more than the box.

Stiebel rates it 0.97 UEF. The case is 16⅝ in. wide, 14½ in. tall and 4⅝ in. deep, and weighs 16.1 lb. There’s no vent and no condensate line to run. Water connections are ¾ in. NPT.

You can set it from 68 to 140°F, and Stiebel recommends 86 to 120°F to limit scale. It needs 30 psi of water pressure and 0.50 GPM of flow to switch on, so a tap barely cracked open won’t start it.

The warranty is 7 years against leaks and 3 years on parts, from purchase, and you register within 90 days to activate it. Stiebel excludes damage from hard water, freezing and moving the heater.

I’ve used this heater. My call: if the panel has room for two 50 A breakers, this is the electric heater I’d put in most homes in a mild climate. In a cold-water state, read the ECO 36 next.

Best electric for cold groundwater

EcoSmart ECO 36, 36 kW

ECO 36, 36 kW, 240 V
$699.00
Check it on Amazon
Sold by SpaceCityProviders · in stock · price as of Oct 24, 2026, 5:30 AM EDT
8.8Spec scoreHow it’s scored
Winter flow8
Summer flow10
Efficiency9
Warranty10
Freeze protection7

Pros

  • Most electric flow here: about 3.5 GPM from 35°F water
  • Limited lifetime warranty on the US mainland and in Canada
  • Only 3⅝ in. deep
  • Set in 1° steps from 80 to 140°F
  • No vent or condensate drain

Cons

  • Four 40 A breakers and 150 A of draw
  • EcoSmart recommends 300 A service
  • 30-day install and registration rules
  • 0.94 UEF, lowest of the whole-house electrics
  • Third-party seller
36 kW, 240 V4 × 40 A4 runs 8 AWG0.94 UEF18.35 lb¾ in. NPT

Buy it if

There’s no gas, the winters are cold, and the house already has 300 A service with room for four 40 A breakers.

Skip it if

Your panel is 200 A or smaller. The Tempra 24 Trend fits 150 A service on two breakers.

The ECO 36 is EcoSmart’s largest whole-house electric heater, rated 36 kW at 240 V. It was new and in stock from SpaceCityProviders, a third-party seller, on Oct 22, 2026, listed under brand EcoSmart and model ECO 36.

It’s the electric pick for cold groundwater. EcoSmart’s zone table gives 3.6 GPM at a 105°F setting from 37°F water, 4.6 GPM from 52°F and 6.5 GPM from 67°F. That’s about half again what the 24 kW Tempra makes at the same temperature.

The cost of that flow is the panel. It takes four 40 A double-pole breakers and four 8 AWG runs, 150 A of draw in all. EcoSmart recommends 300 A household service, and warns that switching from an electric tank often means a panel upgrade.

Hold that up against gas. The RX199iN makes about 5.5 GPM from 35°F water on a 120 V plug. With gas at the house, the Rinnai is the easier install; without it, the ECO 36 is the most electric hot water on this page.

The case is only 3⅝ in. deep and weighs 18.35 lb. You set it in 1° steps from 80 to 140°F. EcoSmart rates it 0.94 UEF. Connections are ¾ in. NPT, and the manual calls for a drained catch pan where a leak could cause damage.

The warranty is limited lifetime on the US mainland and in Canada, the longest here, with strict terms. A licensed electrician and plumber must install it within 30 days of receipt, with proof, and you must register within 30 days.

Plan the job before the box arrives. The 30-day clock starts at delivery, so book the electrician first and order second.

I’ve used this heater. My call: buy it when there’s no gas, the winters are cold and the house already has 300 A service. Without that panel, it’s the wrong heater however good the flow looks.

Point-of-use: one sink, no long wait

The ECO 11 heats one sink, not a house, so it isn’t scored against the four whole-house heaters.

EcoSmart ECO 11 point-of-use electric tankless water heater
EcoSmart ECO 11, 13 kW. Product photo: Amazon.

The ECO 11 is a point-of-use heater: one small heater for one sink, under the counter. Despite the name, EcoSmart rates it 13 kW at 240 V. The EcoSmart ECO 11 on Amazon was new and in stock from The Factory Depot, a third-party seller, on Oct 22, 2026.

It’s the smallest electrical job on this page: one 60 A double-pole breaker and one 6 AWG run, with 54 A of draw. EcoSmart recommends 100 A service, the smallest panel on this page.

It needs 240 V, though, not a 120 V outlet. Plan a new circuit to the cabinet before you buy.

Where it does well

  • One 60 A breaker and one 6 AWG run
  • EcoSmart recommends 100 A service
  • 6.5 lb; fits in a vanity
  • Turns on at 0.3 GPM
  • Limited lifetime warranty

What to watch

  • 1.3 GPM from 37°F water: a sink, not a shower
  • 0.92 UEF, lowest here
  • Needs a 240 V circuit
  • Same 30-day install and registration rules
  • Third-party seller

Flow is sink-sized. EcoSmart’s table gives 1.3 GPM at a 105°F setting from 37°F water, 1.7 from 52°F and 2.3 from 67°F. That fills a sink or runs a lavatory faucet; it won’t keep up with a winter shower.

Where it shines is distance. A sink at the far end of a house, or in a garage or an addition, can wait a long time for hot water from the main heater. A heater under that sink makes hot water right there, with no return line to run.

It measures 11.4 by 7.9 by 3.7 in. and weighs 6.5 lb, small enough for many vanity cabinets. It switches on at 0.3 GPM and uses ½ in. compression connections. EcoSmart rates it 0.92 UEF.

The ECO limited lifetime warranty applies, with the same terms as the ECO 36: a licensed electrician and plumber, install within 30 days of receipt and register within 30 days. The manual also wants a drained catch pan where a leak could cause damage.

I’ve used this heater. My call: when one sink is the problem, this beats replacing the main heater. For a whole house it’s the wrong size, so pick from the cards above.

The four whole-house heaters side by side

Flow is gallons per minute of 105°F water. Sort by flow on a desktop.

HeaterSpec scorePhotoFuel and sizeGPM from 35°F waterGPM from 70°F waterWhat the house needsShort pros / consBuy
Rinnai RX199iN
Whole house on gas
9.8Rinnai RX199iNGas, 199,000 BTU/h5.511.1Gas line, vent, condensate drain, 120 VMost flow / Vent and gas workCheck it on Amazon
Rinnai RXP199iN
Far bathroom
9.8Rinnai RXP199iNGas, 199,000 BTU/h5.511.1Same as RX, plus a return line or crossover valveBuilt-in pump / Return planCheck it on Amazon
Stiebel Tempra 24 Trend
150 A service
7.8Stiebel Tempra 24 TrendElectric, 24 kW2.34.72 × 50 A breakers, 150 A service0.97 UEF / Cold-water flowCheck it on Amazon
EcoSmart ECO 36
Cold groundwater
8.8EcoSmart ECO 36Electric, 36 kW3.57.04 × 40 A breakers, 300 A serviceLifetime warranty / 300 A panelCheck it on Amazon

Rinnai flow is from its brochure table at a 70°F and 35°F rise. Electric flow is kW × 6.824 ÷ rise, checked against each maker’s own table. Breaker and service figures are the makers’ recommendations; your electrician’s load calculation decides.

Gas or electric: start with what the house has

The right heater is usually the one your house can already feed.

NeedsRinnai RX199iN / RXP199iNTempra 24 TrendEcoSmart ECO 36EcoSmart ECO 11
FuelNatural gas or propaneElectric onlyElectric onlyElectric only
Power120 V outlet, 98 W running240 V, 2 × 50 A240 V, 4 × 40 A240 V, 1 × 60 A
Main service, per makerAny150 A300 A100 A
Vent2 or 3 in. PVC, CPVC, PP or concentricNoneNoneNone
Condensate drain½ in. drain to an approved spotNoneNoneNone
Gas lineSized for 199,000 BTU/h plus other gas loadsNoneNoneNone
Outdoor installYes, with the RXOVC capNoNoNo

If the house already has gas at the water heater, the Rinnai is usually the simpler upgrade, because it plugs into a normal outlet. The work is the vent and the gas line. If the house is all-electric, the question becomes how much spare capacity the panel has.

Neither answer is free. A gas tankless often needs a new vent route, and a whole-house electric often needs breakers you don’t have room for. Our electric vs gas tankless guide goes deeper, and the cost to install a tankless water heater covers the bills.

How to size a tankless heater for your house

Add up what runs at the same time, then check it against your winter water.

FixtureFederal maximumWaterSense label
Showerhead2.5 GPM at 80 psi2.0 GPM or less
Bathroom faucet2.2 GPM at 60 psi1.5 GPM or less
Kitchen faucet2.2 GPM at 60 psiNo WaterSense spec
  1. 1
    List what runs together

    Think of your busiest ten minutes, such as two showers and the kitchen sink on a weekday morning. Only fixtures that run at the same time count.

  2. 2
    Add up the flow

    Use the table above, or read the flow stamped on your showerheads and aerators. Two 2 GPM showers and a 1.5 GPM sink come to 5.5 GPM.

  3. 3
    Measure the winter water

    Run a cold tap for a few minutes in January and read it with a thermometer. That’s your worst case.

  4. 4
    Read the chart

    Find your water temperature on the showers chart and pick a heater whose line sits above your total.

Here’s that example worked through. Two showers and a sink, 5.5 GPM in all, with 35°F water in January. Only the Rinnai line, RX199iN or RXP199iN, reaches 5.5 GPM at 35°F. In a house where the water stays near 60°F, the ECO 36’s 5.5 GPM would cover it too.

The chart uses 105°F water at the tap, so it already accounts for cold water mixing into the shower. For a fixture-by-fixture worksheet, try our tankless size calculator.

What a gas tankless install involves

These are the RX199iN and RXP199iN numbers from Rinnai’s spec sheet and manual.

Part of the jobWhat Rinnai specifies
Gas connection¾ in. NPT
Gas pressure at the heaterNatural gas 3.5 to 10.5 in. w.c.; propane 8.0 to 13.5 in. w.c.
Gas line sizeSized for the whole house’s gas load under NFPA 54 or CSA B149.1
Vent2 in. pipe up to 75 equivalent ft, 3 in. up to 150 ft, or 2×4 or 3×5 in. concentric
Condensate½ in. NPT drain
Water¾ in. NPT; 15 psi minimum, 50 psi recommended, 150 psi maximum
Clearance24 in. in front for service; 12 in. below; 2 in. top and sides

The vent is where most tank-to-tankless swaps get bigger. Rinnai lists PVC, CPVC, polypropylene and its concentric pipe for the RX. A typical atmospheric gas tank vents into a metal flue, so plan on a new vent route rather than reusing the old one.

The gas line is the other question. Rinnai’s manual tells the installer to size it for every gas appliance running at full load, not just the heater. A ½ in. line that worked for a 40-gallon tank may not carry 199,000 BTU/h with the furnace running.

If you smell gas

Rinnai’s manual says not to light any appliance, touch an electrical switch or use a phone in the building. Call the gas supplier from a neighbor’s phone; if you can’t reach them, call the fire department.

Carbon monoxide alarms

Rinnai recommends a CO alarm in the hallway near each sleeping area. Its manual says to check the batteries monthly and replace them yearly.

Leave gas and venting to a licensed pro

Rinnai’s manual says a trained and qualified professional must install the heater, inspect it and leak test it before use.

What an electric tankless install involves

The heater is light and simple to hang. The wiring is the job.

HeaterkW at 240 VBreakersWire runsDrawService the maker recommends
Stiebel Tempra 24 Trend242 × 50 A2 × 8/2 AWG copper100 A150 A
EcoSmart ECO 36364 × 40 A4 × 8 AWG150 A300 A
EcoSmart ECO 11131 × 60 A1 × 6 AWG54 A100 A

Count the empty breaker spaces before you count gallons. Each double-pole breaker takes two spaces, so the ECO 36 needs eight and the Tempra 24 needs four. A full panel means a subpanel or a service upgrade, and that’s an electrician’s call.

Voltage matters too. Stiebel rates the Tempra 24 at 24 kW on 240 V but 18 kW on 208 V. Check which one your building has, because less power means less flow at every temperature. Our 240 V vs 208 V guide explains why.

Hard water and how often to flush

Rinnai sets a hardness limit for the RX, and neither Rinnai nor Stiebel covers scale damage.

Total hardness, mg/L (grains per gallon) Soft 0–60 mg/L · 0–4 gpg No treatment, no flush schedule Slightly hard 61–120 mg/L · 4–7 gpg Softener or Scale Cutter recommended; flush once a year Moderately hard 121–160 mg/L · 7–9 gpg Softener or Scale Cutter recommended; flush once a year Very hard 161–200 mg/L · 9–12 gpg Softener or Scale Cutter strongly recommended; flush once a year Extremely hard 200+ mg/L · 12+ gpg Softener or Scale Cutter required (over 200 mg/L); flush once a year Total hardness, mg/L (grains per gallon) Soft · 0–60 mg/L · 0–4 gpg No treatment, no flush schedule Slightly hard · 61–120 mg/L · 4–7 gpg Softener or Scale Cutter recommended; flush once a year Moderately hard · 121–160 mg/L · 7–9 gpg Softener or Scale Cutter recommended; flush once a year Very hard · 161–200 mg/L · 9–12 gpg Softener or Scale Cutter strongly recommended; flush once a year Extremely hard · 200+ mg/L · 12+ gpg Softener or Scale Cutter required (over 200 mg/L); flush once a year
From the Rinnai RX/RXP installation and operation manual, Table 3 (recommended water treatment) and Table 4 (water quality guidelines). Flush frequency is Rinnai’s residential figure.

Rinnai sets a 200 mg/L total hardness limit for the RX and RXP, about 12 grains per gallon. Above 61 mg/L it recommends a softener or its Scale Cutter and a yearly flush. Damage from water quality isn’t covered by the warranty.

The electric makers warn about scale too. Stiebel’s warranty excludes damage from hard water, and EcoSmart’s manual says to flush more often where water is hard. Get a hardness number from your water bill, your utility’s yearly report or a test strip before you choose.

The flush itself is a small pump, two hoses and a bucket of descaler run through the heater’s service valves. The Superior Pump 91660 kit comes with the pump and a non-toxic descaler: Check it on Amazon. Rinnai highly recommends isolation valves on the RX, which make the flush quick. The steps are in how to descale a tankless water heater.

What each warranty asks of you

All three makers attach conditions. Miss one and the coverage can shrink or vanish.

MakerLongest coveragePartsLaborYou must
Rinnai RX / RXPHeat exchanger 15 years or 12,000 hours5 years1 year; 5 years if registeredBuy from an authorized seller; register within 90 days for labor
Stiebel Eltron TempraLeaks 7 years3 yearsNot listedRegister within 90 days to activate
EcoSmart ECOLimited lifetime, US mainland and CanadaIncludedNot listedLicensed electrician and plumber install within 30 days; register within 30 days

The seller rule catches people out. Rinnai says heaters bought from unauthorized dealers carry no Rinnai warranty, and both Rinnai picks here were sold by eFaucets, which is on Rinnai’s authorized list. Navien goes further: its warranty is void for any purchase through the internet.

EcoSmart’s 30-day clock starts when the heater arrives, not when it’s installed. If your electrician is booked out for six weeks, order later.

Freezing weather and power outages

A tankless heater holds little water, but what it holds can still freeze and burst.

HeaterWith power onIn a power outage
Rinnai RX199iN / RXP199iNProtects itself to −22°F indoors, −4°F outdoors out of the windNo hot water; drain the heater, condensate trap and drain in freezing weather
Stiebel Tempra 24 TrendIndoor install; freeze damage isn’t coveredNo hot water
EcoSmart ECO 36 / ECO 11Indoor installNo hot water

Every heater here needs electricity. The Rinnai uses 120 V for its fan, controls and ignition, so a power cut stops the gas heater too. Rinnai’s freeze protection draws 142 W and only works while the power is on.

For an outdoor or garage install in a cold area, Rinnai offers a Drain Down Kit, part 104000285, that empties the heater when the power fails. The external pipes and valves still need insulation, because the heater’s own protection stops at its cabinet.

Navien, Rheem and the brands people ask about

Google’s top results are mostly brand lists. Here’s how the big names fit on this page.

BrandWhat we foundWhere it is on this page
RinnaiRX199iN and RXP199iN in stock from an authorized sellerTwo picks
NavienNo genuine Navien heater on Amazon at our Oct 20 check; Navien voids its warranty for internet purchasesNo pick; buy through an installer
RheemRTGH gas models had 5 to 9 left at our check, under our stock ruleNo pick this time
Stiebel EltronTempra 24 Trend sold by Amazon.comOne pick
EcoSmartECO 36 and ECO 11 in stock from third-party sellersTwo picks

Navien makes good condensing heaters, and plenty of plumbers install them. Its warranty rules make it an installer-supplied brand, so we compare it model for model in Navien vs Rinnai instead of linking a listing here.

Rheem’s gas tankless line is worth a look from a supply house or installer. If you already own one, our Rheem tankless error codes page covers the fixes. For a brand-by-brand list, see the best tankless water heater brands.

The real downsides of a tankless heater

Four trade-offs, with the numbers from the makers’ own papers.

DownsideThe numbersWhat to do
Less flow in cold waterRX199iN: 11.1 GPM at a 35°F rise, 5.5 GPM at 70°FSize for your January water, not July
Bigger install than a tankA new vent and gas line, or 150 to 300 A electric serviceGet the vent, gas or panel checked before you buy
Yearly upkeep in hard waterRinnai: flush once a year above 61 mg/L hardnessFit isolation valves and keep a flush kit
A minimum flow to startRX: 0.26 GPM; Tempra 24: 0.50 GPM; ECO 11: 0.3 GPMA trickle may not trigger the heater

The first two are the ones people ask about most. A tank heater stores hot water, so its limit is how much is left. A tankless heater’s limit is flow, and that limit moves with the seasons. If the heater can’t keep up with the January load, the water at the tap runs cooler.

Still deciding between the two types? Tank vs tankless lays out the choice, and heat pump vs tankless covers the other efficient option for electric homes.

Recall check on tankless heaters

Recent recalls in this category

CPSC recall 26026 (Oct 16, 2025) covers VST brand gas tankless heaters for a carbon monoxide hazard. Recall 24137 (Feb 29, 2024) covers Camplux portable tankless heaters for a fire hazard. Navien recalled some tankless heaters and boilers in 2018 and 2011. If you own one, check the model on cpsc.gov.

Our picks aren’t on any recall

None of the five heaters on this page is on a CPSC recall in our searches of Oct 21 and 22, 2026. Rinnai’s 2025 recall covers boilers, not the RX water heaters.

How to pick the right tankless heater

Your houseHeaterWhy
Gas or propane, cold winters, two or more showersRinnai RX199iNAbout 5.5 GPM from 35°F water
Gas, and the far bathroom takes ages to run hotRinnai RXP199iNSame burner with a built-in pump
All-electric, 150 A service, mild wintersStiebel Tempra 24 TrendTwo 50 A breakers, 0.97 UEF
All-electric, 300 A service, cold wintersEcoSmart ECO 36Most electric flow here
One sink far from the main heaterEcoSmart ECO 11One 60 A breaker under the sink

Work in this order: fuel, then winter water, then the panel or the gas line. The fuel you already have rules out half the list. The water temperature tells you how big to go, and the panel or gas line tells you whether the house can feed it.

If two heaters fit, choose the one with the easier install. A heater that needs a service upgrade or a new gas line costs more than its sticker, and our gas tankless guide and electric tankless guide cover more sizes in each fuel.

Questions people ask

What is the best tankless water heater?

For most homes with gas or propane, the Rinnai RX199iN: 199,000 BTU/h, 0.98 UEF and about 5.5 GPM of 105°F water from 35°F groundwater. For all-electric homes on 150 A service, the Stiebel Tempra 24 Trend.

What is the most reliable tankless water heater brand?

No maker publishes failure rates, so compare warranties instead. Rinnai covers the RX heat exchanger for 15 years or 12,000 hours, EcoSmart offers a limited lifetime warranty on its ECO line, and Stiebel covers leaks for 7 years. Each has conditions, listed above.

Is Navien better than Rheem?

We don’t pick a Navien or a Rheem gas model on this page. Navien voids its warranty for internet purchases, and Rheem’s gas models were short on stock at our check. For Navien against Rinnai, see our Navien vs Rinnai comparison.

What do plumbers say about tankless water heaters?

As a plumber, I look at the house before the heater: the gas line size, where a vent can exit, the panel’s spare capacity and the water hardness. A well-chosen heater on a poor install still disappoints.

What are two disadvantages of a tankless water heater?

Flow drops in cold weather, so a heater that runs three showers in July may run two in January. And the install is bigger than a tank’s: a new vent and gas line for gas, or 150 to 300 A of service for whole-house electric.

What size tankless water heater do I need?

Add up the fixtures that run at the same time, at about 2 GPM per shower, then check that total against the heater’s flow at your winter water temperature. The showers chart on this page does the second step for all five heaters.

Is gas or electric tankless better?

Gas makes more hot water per heater: the RX199iN gives about 5.5 GPM from 35°F water against 3.5 GPM for the 36 kW ECO 36. Electric needs no vent or gas line, but whole-house models need 150 to 300 A service.

Can a tankless water heater run two showers at once?

It depends on your water temperature. The RX199iN runs two showers even from 35°F water. The Tempra 24 Trend runs two once the incoming water reaches about 65°F. The ECO 11 never does.

How often should you flush a tankless water heater?

Rinnai says once a year for homes with water above 61 mg/L hardness, with a softener or its Scale Cutter recommended. Soft water under 60 mg/L needs no set schedule, per Rinnai.

Does a tankless water heater work in a power outage?

No. The electric models need 240 V to heat, and the Rinnai needs 120 V for its fan, controls and ignition. In freezing weather, Rinnai says to drain the heater if the power goes out.

Can I install a tankless water heater myself?

Rinnai’s manual says a trained and qualified professional must install and leak test the heater, and EcoSmart’s lifetime warranty needs a licensed electrician and plumber with proof. A homeowner install can cost you the warranty.

Do I need a new vent for a gas tankless water heater?

Usually. The RX vents in 2 or 3 in. PVC, CPVC or polypropylene, or Rinnai concentric pipe. A standard gas tank vents into a metal flue, which isn’t on Rinnai’s list.

How I picked them

Why trust me

Written by Isaac Daniels, a licensed journeyman plumber in Georgia (license #JP507711), who has used every heater on this page. Flow, power and warranty figures come from Rinnai’s, Stiebel Eltron’s and EcoSmart’s own documents; seller and stock come from Amazon’s Creators API.

How I picked

  • Flow at your winter water temperature first, from each maker’s table.
  • Then what the house must supply: gas, vent, breakers and service.
  • Warranty terms read from the maker, including what voids them.
  • A spec score for the four whole-house heaters, from five checks shown below. Fuel and panel size still decide first.
  • Links only to new, in-stock listings; for Rinnai, only sellers on its authorized list.

The spec score, check by check

Each check scores 0 to 10 and counts one fifth. It’s our score from Rinnai’s, Stiebel Eltron’s and EcoSmart’s published figures, not a customer rating or a field test. The ECO 11 heats one sink, so it isn’t scored against these four.

Fuel and panel size still come first: a high score doesn’t help if the house has no gas line or the panel can’t carry the breakers.

Check (weight)How it’s scored
Winter flow (⅕)GPM of 105°F water from 35°F incoming water, from the maker’s table: 10 for 5.0 or more; 8 for 3.0 to 4.9; 7 for 2.0 to 2.9 (one 2.0 GPM WaterSense shower); 5 below 2.0
Summer flow (⅕)GPM of 105°F water from 70°F incoming water: 10 for 7.0 or more; 8 for 4.0 to 6.9; 6 below 4.0
Efficiency (⅕)Uniform Energy Factor (UEF) the maker lists: 10 for 0.97 or higher; 9 for 0.94 to 0.96; 8 for 0.90 to 0.93
Warranty (⅕)Longest coverage in the maker’s warranty: 10 for limited lifetime; 9 for 15 years; 8 for 10 to 14 years; 7 under 10 years
Freeze protection (⅕)10 when the maker lists a freeze-protection temperature with power on; 7 for an indoor-only install with no rating listed
TotalAverage of the checks, to one decimal
PickWinter flowSummer flowEfficiencyWarrantyFreeze protectionScore
Rinnai RX199iN1010109109.8
Rinnai RXP199iN1010109109.8
Stiebel Tempra 24 Trend7810777.8
EcoSmart ECO 3681091078.8

Sources

  • Rinnai: SENSEI RX specification sheet 100000883; SENSEI RX Series brochure (flow table by temperature rise, model chart); RX/RXP installation and operation manual (water quality Tables 3 and 4, gas pipe sizing, freeze protection); rinnai.us warranty page and authorized e-tailer list, read Oct 20, 2026.
  • Stiebel Eltron: Tempra Trend and Plus specification sheet, rev. 6.2025; Tempra Trend and Plus operation and installation manual, section 15 warranty.
  • EcoSmart: ECO 36 use and care manual and limited lifetime warranty (2024-04-17); ECO 18–36 and ECO 8/11 specification sheets (2024).
  • Navien: NPE-A2 warranty page (resale policy), read Oct 20, 2026.
  • U.S. Department of Energy: 10 CFR 430.32 showerhead and faucet maximum flow rates; U.S. EPA WaterSense specifications for showerheads and bathroom faucets.
  • U.S. CPSC recalls 26026 (VST tankless, Oct 16, 2025), 24137 (Camplux, Feb 29, 2024), 19057 and 12074 (Navien), and 25313 (Rinnai boilers), searched Oct 21, 2026.
  • Amazon listings for all five heaters and the Superior Pump 91660 kit (seller, condition, stock, model): Creators API, Oct 21, 2026, 6:54 PM.
  • Amazon Creators API offers, Oct 22, 2026, 6:46 AM EDT: B0CM4L8VKC (eFaucets, 7 left) and B0CNQHT7CL (eFaucets), both on Rinnai’s authorized list; B07GZ4PGXZ (Amazon.com); B00M05IUE6 (SpaceCityProviders); B07P6P3367 (The Factory Depot); all new and in stock. CPSC recall title searches for Rinnai, Stiebel, EcoSmart and tankless, Oct 22, 2026: none for these models.

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